TERMS OF USE POLICY

1. PARTIES

This Terms of Use Agreement ("Agreement") is concluded between MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ ("Company" or "digitable") and the natural or legal person who will benefit from the digitable application ("User").

By accepting this Agreement, the User declares, accepts and undertakes that they have read and understood this Agreement, are over 18 years of age or have reached the legal age of majority according to the applicable laws in their country, and are legally competent to enter into contracts and assume legal responsibilities.

2. SCOPE OF SERVICE

digitable provides restaurant management system services for businesses in the food and beverage industry: digital menu creation and management, QR code ordering system, inventory management, customer relationship management, analytics and reporting.

The Company reserves the right to expand, modify or partially/completely restrict services at any time. Users will be informed of such changes through the application or via email.

3. USER OBLIGATIONS

The User is obligated to provide accurate, complete and up-to-date information during registration and application use. The User is responsible for maintaining the confidentiality of account information (username, password, etc.) and not sharing it with third parties. It is mandatory to immediately notify the Company of any unauthorized access to the account or suspected security breach.

Using the application for any purpose that violates applicable laws, third-party rights or public order is prohibited. The following activities are strictly prohibited: uploading or distributing malicious content, unauthorized access attempts or cyber attacks on the application, activities that disrupt or negatively affect application services, any action constituting unfair competition or that may damage the commercial reputation of third parties.

4. PAYMENT TRANSACTIONS AND PADDLE

digitable application services are offered as free or paid according to the specified plans. All payment transactions of digitable are processed through Paddle.com Market Limited ("Paddle").

Paddle acts as the "Merchant of Record" in payment transactions. This means Paddle is the entity legally selling digitable services to users. Paddle is responsible for payment collection, invoicing, refunds, taxes (VAT, sales tax, etc.) and other financial compliance processes.

Users are obligated to comply with Paddle's Terms of Service (https://www.paddle.com/legal/terms) and Privacy Policy (https://www.paddle.com/legal/privacy) for payment transactions.

5. CANCELLATION/REFUND/WITHDRAWAL

All cancellation, refund and withdrawal transactions of digitable are processed through Paddle. Users can request subscription cancellations and refunds by contacting [email protected] or directly with Paddle support.

Refund transactions are evaluated according to Paddle's Refund Policy. Generally applicable policies are: proportional refunds can be requested within 14 days for annual subscriptions, users can cancel at any time for monthly subscriptions (service continues until the end of the period), and refund requests are evaluated on a case-by-case basis.

6. PROTECTION OF PERSONAL DATA

The Company processes personal data in accordance with the Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR). Users are provided with a personalized and secure service experience through the processing of necessary information (such as identity information, contact data, usage data) for service provision, fulfillment of legal obligations and legitimate interests.

For detailed information on the processing, storage and protection of personal data, please refer to our Privacy Policy at digitable.ai/gizlilik-politikasi.

7. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights related to the digitable application (source code, design, logo, content, etc.) belong exclusively to the Company. No part may be copied, modified or commercialized without authorization.

The User retains ownership rights to the content (menu photos, texts, business logo, etc.) they upload to the application. By uploading content, the User grants the Company a non-exclusive, royalty-free, worldwide license to use, display and store such content within the scope of the service.

8. DISCLAIMER

The digitable application is provided "AS IS". The Company makes no express or implied warranty regarding the perfect operation of the application, absence of errors or fitness for a particular purpose.

The Company cannot be held liable for any direct, indirect, incidental, special or consequential damages that may arise from the use of the application. For payment transactions, Paddle is directly responsible as the Merchant of Record.

9. TERMINATION

The User may terminate their digitable membership at any time by closing their account. Account closure requests are processed within 30 days.

The Company may terminate or suspend the user's account for the following reasons: violation of terms of use, fraudulent or illegal activities, unpaid payment debts, actions threatening the security of other users.

10. APPLICABLE LAW AND JURISDICTION

This Agreement is governed by the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices have jurisdiction in case of disputes.

However, the mandatory provisions of local laws of users located in European Union countries are reserved.

11. CONTACT

For any questions, complaints or requests related to this Agreement:

Company: MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ

Address: Karaman Mah. Ceylan(170) Sk. No: 1 İç Kapı No: 1 Nilüfer/Bursa

Email: [email protected]